Returns & Exchanges
At Brakeburn, we want you to be completely satisfied with your coastal-inspired clothing and accessories. If your order isn't quite right, you can return any unworn items in their original packaging within 28 days of purchase.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed for transit.
Label and Post
Download and print your prepaid return label from the portal, attach it to your parcel, and drop it off at your nearest authorized collection point.
Receive Your Refund
Once our warehouse team has inspected your return, we will process your refund to your original payment method within 7-10 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing